Delete Your Account
Applies to the NASportz mobile app and nasportz.com · Last Updated: August 21, 2026
You can delete your NASportz account at any time, and you do not need to contact us to do it. Deletion is immediate and permanent — there is no recovery period and no way for us to restore the account afterwards.
How to delete your account
In the app: open NASportz, tap your avatar to reach Settings, then choose Delete Account and confirm.
On the web: sign in at nasportz.com and go to your profile page, then choose Delete Account.
If you can no longer sign in: email support@nasportz.com from the address on the account and ask us to delete it. We will verify that the address matches the account before acting on the request.
What is deleted
Deleting your account permanently removes:
- Your login and profile — name, email address, phone number and profile photo
- Your league and tournament registrations, and any partner invitations tied to them
- Your team and squad memberships
- Your practice matches and the scores recorded in them
- Your chat messages
- Any league reviews you wrote
- Your weekly challenge history
- Your notification settings and push notification tokens, so the app can no longer reach your device
What is kept, and why
Results from competitive matches you played in a league or tournament are not deleted. A completed fixture is a shared record: it involves an opponent, it decides a points table, and removing one side of it would rewrite results for everyone else in that competition. Those records remain, and your personal details are removed from them.
In the rare case where a registration cannot be removed because live competition records still depend on it, that entry is anonymized instead — the name is replaced with “Deleted user” and the email address and phone number are cleared.
We may also retain records we are legally required to keep, such as transaction records for payments already made, for as long as the law requires. Payments are processed by Stripe and are subject to their own retention rules.
Questions
Email support@nasportz.com. See also our Privacy Policy.